It applies to WEDAWAYS, www.wedaways.com, www.app.wedaways.com, any subdomains thereof and any other websites where this policy is linked to in the footer of the page and any mobile application of such websites (which we have collectively called the “Site” in this policy).
The Site is operated by WEDAWAYS, Inc.
Who processes your personal data, and where?
The information we gather:
At various times you may give your personal data to us. For example, in order to send a message, request or inquiry from you to a property, we may need to know all or some of the following: your full name, address, telephone number, email address, and your current location. You may also give personal data to us at other times, such as when registering on the Site. We may also gather information from cookies or web beacons. You can find out more about they operate in the relevant section of this policy below. We also collect IP addresses, mobile device identifier details, your location, navigation, and click-stream data, the time of accessing the website, what you have viewed, what you searched for, the duration of your visit, and other details of your activity on the Site. If you ask us to connect with other sites (for example if you ask us to connect with your Facebook account) we may get information that way too. In connection with electronic communications we facilitate through a Site, we use electronic or manual checks to monitor such communications for trust and security purposes. We obtain data from you either by you inputting your personal details, by the automatic collection of information about you as you use the Site when we speak to you or from third parties. Third party information may include financial information which we use to prevent and detect fraud, information from your mobile provider if you are accessing the Site over a mobile device or information from a third party such as a social media or travel opinions site where you have asked us to share your data with them.
How we use your personal data
Our primary purpose in collecting your personal data is to provide you with the services you request and those which we believe will optimize your use of the Site. You agree that we may use your personal data for the following purposes:
For the services or to support your request;
To contact you from time to time with user or service updates;
To send other messages that help us provide our services on the Site;
To assist people you have done (or have agreed to do) business with. For example, if you are an owner and a traveler who has booked or inquired with you needs your details we may pass them on; if you are a Member and a Hospitality Service Provider Member you have booked needs to contact you we may give them your details;
To customize, measure, report on and improve our services, content, and advertising;
To promote services related to the Site and/or our affiliates;
To compare information for accuracy, and verify it with third parties;
To prevent, investigate or prosecute activity we think may be potentially illegal, unlawful or harmful and
We collate statistics about site traffic, sales and other commercial information which we pass onto third parties to assist us in improving the services we provide to you. We also use demographic information to tailor the Site and we share that information with third parties so that they can build up a better picture of our customer base and general consumer trends.
How We May Disclose Your Personal Data
We may disclose your personal data to enforce our policies, or where we are permitted to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, or in connection with actual or proposed litigation, or to protect our property, people and other rights or interests.
We may also share your personal data with:
One of our partners if you’ve requested their services or if you’ve requested to be provided with information by them;
A third party performing services on our behalf;
WEDAWAYS affiliates; or
Other companies or business entities, for example, if we are thinking of a merger with or sale to that company or business entity;
Any third party you have asked us to share your personal data with – such as Facebook if you have asked us to connect with your Facebook account; or
Any legal or governmental entity pursuant to a subpoena or other legal request.
You may have accessed our website through a hyperlink from the website of one of our partners or affiliates. If so, you consent to your personal details and purchase information, including behavioral patterns, being shared with that trading partner in accordance with our contractual relationship with them.
If you sign up as a member on the Site, you will receive our newsletter, which is an integral part of the services we provide. WEDAWAYS may offer different newsletters from time to time intended to enhance the services we offer. Users may cancel their subscription to these newsletters at any time, although it may take a short while for the changes in your preferences to become effective.
We also use surveys to collect information about our users. From time to time, we request users’ input in order to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our services.
By using the Services, you consent to receive electronic communications from WEDAWAYS. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the WEDAWAYS Members and/or Service Provider Members: Hospitality, Travel Company Services and/or Wedding Planning & Production Services. These electronic communications are part of your relationship with WEDAWAYS and you receive them as part of your Membership to WEDAWAYS. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.
WEDAWAYS collects information about visitors to the Site such as IP address and other related information such as page requests, browser type, operating system and average time spent on our Site. We use this information to help us understand our Site activity and to monitor and continually improve the online experience we provide Site visitors.
Cookies and Tailored Ads:
In addition, third parties (such as ad networks, data exchanges, and other service providers) may also collect information about your activity on our Site and on third-party websites using third-party cookies and other web-based technologies. The information collected by these third parties may be used to tailor ads you see both on our Site and on third-party websites. You can choose not to receive tailored advertising from listed ad networks, data exchanges, and other service providers using an online tool. If you opt out of receiving tailored advertising from a third party, you may still see WEDAWAYS ads on other websites, but those ads will not be customized by such third party and WEDAWAYS will continue to customize your experience on our Site using cookies.
Inquiries and other Electronic Communications
Members may send inquiries to Hospitality Service Providers and Wedding Planners & Production Service Providers and Travel Company Services Providers via clickable links on the Site. Further, Members and Hospitality Service Providers and Wedding Planners & Production Service Providers and Travel Company Service Providers may communicate with each other via tools on the Site. If you choose to send an inquiry through these links, your personal information, including your email address and any other information you supply (unless the Site specifies otherwise), will be visible to the Hospitality Service Providers and Wedding Planners & Production Service Providers and Travel Company Services Providers in question so that they might reply directly to you. Your details may also be sent to us and we have access to those communications even if you contact the member directly. If there is further engagement in communications through the Site, we also have access to those communications, which we monitor for trust and security purposes. Additionally, those inquiries and messages may be hosted on, be processed by or transmitted through our servers. If you engage in such communications and call the other party, you may be asked to leave a return telephone number. Do not share information in the e-mail or phone call that you are not prepared to allow such person and WEDAWAYS to have. In addition, inquiries and messages can be sent to the individual Hospitality Service Providers and Wedding Planners & Production Service Providers and Travel Company Services Providers you selected and to our system. Our customer service team may share such communications with Hospitality Service Providers and Wedding Planners & Production Service Providers and Travel Company Services Providers. We may also from time to time, use third party email servers to send and track receipt of such communications, and analyze the pattern of such communications for trust and security purposes as well as to gather data, such as inquiry and booking data (on an anonymous basis), to assist us in better understanding our business.
How Do We Protect Your Personal Information Once We Have It?
We take reasonable technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by the Site reduce our vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains your responsibility:
To protect against unauthorized access to your use of the Site;
To ensure no-one else uses the Site while your machine is logged on to the Site (including by logging onto your machine through a mobile, Wi-Fi or shared access connection you are using);
To log-off or exit from the Site when not using it;
Where relevant, to keep your password or other access information secret. Your password and login details are personal to you and should not be given to anyone else or used to provide shared access for example over a network; and
To maintain good internet security. For example, if your email account or Facebook account is compromised this could allow access to your account with us if you have given us those details and/or permitted access through those accounts. If your email account is compromised it could be used to ask us to reset a password and gain access to your account with us. You should keep all of your account details secure. If you think that any of your accounts has been compromised you should change your account credentials with us, and in particular, make sure any compromised account does not allow access to your account with us. You should also tell us as soon as you can so that we can try to help you keep your account secure and if necessary warn anyone else who could be affected. If you have asked us to share data with third party sites, however (such as Facebook) their servers may not be secure. Credit card information is generally stored by our credit card processing partners and we ask them to keep that data secure. We also use third parties to help us optimize our website flow, content and advertising (see below).
Note that, despite the measures taken by us and the third parties we engage, the Internet is not secure. As a result, others may nevertheless unlawfully intercept or access private transmissions or data.
Phishing or False emails
If you receive an unsolicited email that appears to be from us or one of our Hospitality Service Providers and Wedding Planners & Production Service Providers and Travel Company Services Providers that request personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email was likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a “phisher” or “spoofer.” We do not ask for this type of information in an email. Do not provide the information or click on the link. Please contact us at firstname.lastname@example.org if you get an email like this.
Job applicants, current and former employees
If you use the Site to apply to work with us, we will use the information you supply to process your application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference, will not do so without informing you beforehand unless the disclosure is required by law.
Once a person has taken up employment with us, we will compile a file relating to their employment. At that stage, we will give you more details about how we hold employee details.
How do I correct or update my information?
You can see any personal information processed by us. The best way of seeing this if you are a Hospitality Service Provider and Wedding Planner & Production Service Provider and/or Travel Company Service Provider is to log on to your account. You can see your basic details and correct or update them there at any time to suit you. We also want to give you the opportunity to identify any inaccuracies in any other information we hold about you. Where possible, if we’re told about the inaccuracy of any personal information, we will make appropriate corrections. You can see, update or amend any information we hold on you in your account.
How do I opt-out of receiving marketing communications from you?
We will contact you from time to time for marketing purposes. Unless you have opted out, this could include contacting you by phone or email.
You may opt-out of receiving marketing communications from us by the following means:
Contact us at email@example.com;
Follow the instructions included in each communication or newsletter, usually found at the bottom.
Please remember that if you change your preferences it may take a short time for those preferences to become effective.
How long will we keep your personal data?
How do I contact you?